Mia’s Cleaning LLC (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit miascleaning.com (the “Website”) or contact us to enquire about or book our cleaning services.
Please read this policy carefully. By using our Website, you agree to the practices described below. If you do not agree, please do not use our Website.
Information We Collect
a) Information You Provide Directly
We collect personal information that you voluntarily provide to us when you:
- Fill in a contact or quote request form on our Website
- Call or email us to enquire about our services
- Book a cleaning service
- Respond to surveys or promotions
This may include your name, email address, phone number, home or business address, and details about the service you are requesting.
b) Information Collected Automatically
When you visit our Website, we may automatically collect certain technical information, including:
- Your IP address and browser type
- Pages visited and time spent on the Website
- Referring URLs and device information
This information is collected through cookies and similar tracking technologies and is used to understand how visitors use our Website and to improve your experience.
c) Cookies
Our Website uses cookies — small text files stored on your device — to recognise returning visitors, remember your preferences, and analyse site traffic. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our Website.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide you with a quote for our cleaning services
- To schedule, confirm, and fulfil your cleaning appointments
- To send you service-related communications, including booking confirmations and reminders
- To improve and personalise your experience on our Website
- To send you promotional communications about our services, where you have consented to receive them
- To comply with legal obligations and protect our rights
We do not use your information for automated decision-making or profiling.
Disclosure of Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: We may share your information with trusted third-party providers who assist us in operating our Website or delivering our services (e.g. scheduling software, email platforms), subject to confidentiality obligations.
- Legal requirements: We may disclose your information where required by law, court order, or government authority, or to protect the rights, safety, or property of Mia’s Cleaning or others.
- Business transfers: In the event of a sale, merger, or transfer of our business, your personal information may be transferred to the successor entity, subject to the same protections described in this policy.
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, alteration, or disclosure. Our Website uses SSL (Secure Socket Layer) encryption for data transmitted online.
Please be aware that no method of transmission over the internet is completely secure. While we take reasonable steps to protect your information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, to provide you with our services, and to comply with applicable legal obligations. When your information is no longer needed, we will securely delete or anonymise it.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to opt out of receiving promotional communications from us
To exercise any of these rights, please contact us using the details in Section 9. We will respond to your request within a reasonable timeframe.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any website you visit.
Children's Privacy
Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date of the most recent revision will be noted at the top of this page. Your continued use of our Website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:
Mia’s Cleaning LLC
Holtsville, NY
Email: inquiry@miascleaning.com
Phone: +1 (929) 382-0802
Website: miascleaning.com
